Acceptance of terms of use

This website or is Owned and Operated by Confidence Knitwears, a company incorporated under the laws of India and having its registered office at B-XXIV-3110/2, Sunder Nagar, Ludhiana, Punjab – 141007.

Confidence Knitwears (, “”, “site”, “we” or “us” as the case may be) provides the Service (defined below) to you.  By accessing or using website, a registered or guest user (“user” or “you”) in terms of the eligibility criteria set out herein agree to be bound by these Terms and Conditions (“Service Terms”, “Terms of Use”) which may be updated by us from time to time without notice to you. In most cases the terms are specific to a particular part of the Service and will assist you in applying the Service Terms to that part, but to the extent of any inconsistency between the Service Terms and any guide or rule, the Service Terms will prevail. We may also offer other services from time to time that are governed by different Terms of Services, in which case the Service Terms do not apply to such other services if and to the extent expressly excluded by such different Service Terms. All the services offered through the website are available only in India.

Use of the Site is available only to persons who can form legally binding contracts under applicable law. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years, you cannot register as a member of the Site and cannot sell, purchase or bid for any items on the Site. If you wish to purchase any item through the Site, such purchase or sale may be made by your legal guardian or parents who have registered as users of the Site provided that such purchase or sale is not in relation to any adult material/mature audience items displayed on the Site, the sale or purchase of which to/by minors is strictly prohibited. You are only allowed to purchase products in if you are a private consumer, i.e. not a business customer.

These Terms of Use shall be governed by laws of India without reference to conflict of laws principle. The Courts in Ludhiana would have the exclusive jurisdiction in any proceedings that arise out of these Terms of Use

Charges and payments

Membership on the Site is free. We do not charge any fee for browsing, bidding and buying on the Site. Before you purchase any item for sale on the Site, we request you to review our Payments and Credit Policy which is hereby incorporated by reference into these Service Terms. We reserve the right to change its Payment and Credit policies from time to time. In particular, may at its sole discretion introduce new services and modify some or all of the existing services offered on the Site. In such an event, we reserve the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the Fee Charging and Credit policies shall be posted on the Site and such changes shall automatically become effective immediately after they are posted on the Site. Unless otherwise stated, all amounts shall be quoted in Indian Rupees. You are responsible for paying all fees associated with the use of the Site and you agree to bear any and all applicable taxes, charges, cess etc. levied thereon. reserves the right to issue a warning, temporarily / indefinitely suspend or terminate your membership and refuse to provide you with access to the Site in case of non-payment of fees by you to us. also reserves the right to take legal action in case of non-payment of any amounts due to us.

You shall comply with all applicable Domestic laws (including the provisions of any applicable Exchange Control Laws or Regulations in Force) and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to Sales Tax/ GST, Income Tax, Octroi, Custom Duty, Local Levies) regarding your use of our service and your bidding on, listing, purchase, solicitation of offers to purchase, and sale of items or services.

Method of payment

All prices, unless indicated otherwise are in Indian Rupees. We have tied-up with a leading international secure payment gateway service provider to enable the purchased using the online interface provided on the website. In a Credit card/Debit card transaction, you must use your own Credit/ Debit card. We will not be liable for any Credit card/Debit card fraud.

Member account, password and security

You will receive a password and account designation upon completing the Service’s registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify us of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. We cannot and will not be liable for any loss or damage arising from your failure to comply with this.

Trademark / Proprietary rights

Trademarks and Logos used on the website are the property of Confidence Knitwears. You acknowledge and agree that CONFIDENCE, CONFIDENCE logo used in connection with this website, contain proprietary and confidential information and are protected by applicable intellectual property laws, copyright and/or registered trademarks and can only be used with permission from Confidence Knitwears. You further acknowledge and agree that Content contained in sponsor advertisements or information presented to you through the Service or advertisers is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. Except as expressly authorized by us or advertisers, you agree not to modify, adapt, rent, lease, loan, sell, distribute or create derivative works based on the Service, the Software or the Content (excluding Content owned by you), in whole or in part.

Prices, taxes

All prices are stated inclusive of GST and other taxes. The applicable price is the one stated in here in respect of the relevant product, on the date of placing of the order.

We reserve the right to amend any prices incorrectly stated on this website. Furthermore, we reserve the right to amend any prices, taxes and/or other costs stated on this website at any time, e.g. due to changes in GST rates or other public fees and charges, increased costs or as a result of the general development in retail prices.

Orders Delivery / Non Delivery Policy

Delivery of orders would be done address specific not person specific. In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address) any extra cost towards re-delivery shall be claimed from the User placing the order. will usually accept and ship the order within 2-3 working days. The usual time of delivery from the time of dispatching the order is 7-10 working days, which is bound to change owing to any natural calamity, public holiday etc.

We reserve the right to prevent persons from shopping via this website and we are not obliged to deliver goods which are out of stock.

Cancellation Policy

Order cancelled if for Website Error or for any other reason will be informed to customer within 24 Hrs.

Return Policy

If you are unsatisfied with the goods received, you can return them within 7 days of receipt and get your money back. The return goods must be unused and in original condition. All return packages must be in the original packaging together with a copy of the invoice. The reason for the return of the goods must be mentioned by the customer. In rare cases of Damaged/Defective/Incorrect product received, you need to inform us within 48 hours of Delivery. Refund credit will be issued for all returns received after 30 days of receipt of goods as per below mentioned methods.

If the payment has been made in cash (COD), the amount will be refunded by mode of NEFT/cheque. We will make refund NEFT/Cheque only in the registered name of the customer.

If the payment has been made by credit card, the refund will be made to the account of the credit holder from where the payment has been made..

Follow the following procedure to return the product(s)

Visit and login to your account to fill up the return form. Submit the form with all relevant information.  Once we receive your form, reverse pick up will be arranged within 48-72 working hours. In case the reverse pick up service is not available at your pin code, you will be notified and requested to self-ship the product(s)